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Account Manager — Enterprise

Kyiv / Remote-EUFull-time

End-to-end ownership of 5-10 enterprise client relationships — multi-language portfolios, annual-support tiers, multi-stakeholder approvals.

What you'd own

  • Own client comms from kickoff through annual support — written briefs, scope discussions, approvals, escalation handling.
  • Translate client business goals into editorial scope the editor pod can actually execute against Wikipedia policy.
  • Manage cross-language portfolios — 4-6 language editions in parallel for one client is normal; you coordinate timing and consistency.
  • Run the quarterly health-check call: what's live, what's been edited by community, what's at risk, what's the next move.
  • Be the person who tells a client 'this addition won't pass' before the editor pod has to.

You'll thrive here if

  • You have managed enterprise clients with €50k+ annual spend and stakeholder pyramids 3-4 deep.
  • You're comfortable in legal, comms and C-suite conversations in the same week.
  • You can hold scope without becoming the editor's adversary — the relationship works only if you and the editor are visibly on the same side.
  • You can write a status update a CEO will read.

The first weeks

First month: shadow the Head of Business Development on three existing enterprise accounts before being assigned your own. You inherit a starter portfolio of 3-4 accounts with documented histories; you grow to 5-10 over six months. The editorial leads and the researcher pod are 1:1 partners — not vendors you assign work to. Escalation is the founder for contract issues; the editorial lead for policy interpretation.

Other roles

Senior Wikipedia Editor (English)EN · the full editorial life of an articleKyiv / Remote-EUWikipedia Editor — Other-language editions (DE / FR / ES / IT / PL / UA)DE / FR / ES / IT / PL / UA · one language per roleRemoteResearcher / Source AnalystDecides whether there is anything to write aboutKyiv / Remote-EUPR Outreach SpecialistWorking with journalists, not mass mailingKyiv / Remote-EUAI Visibility AnalystChatGPT, Gemini, Perplexity, Google AI OverviewsKyiv / Remote-EUSales Manager (commission-only)Independent contractor · finds own clientsRemote

Apply: one email instead of a portal and forms

We reply to every application. Put the role and your name in the subject line.

team@wikibusines.com · Application — Account Manager — Enterprise — [your name]Write an email

What to include

  • CV, preferably as a PDF
  • Your LinkedIn URL
  • Your Wikipedia username and the language editions you edit
  • A paragraph of 6–8 sentences on what brought you to this work